Q. How do I charge the WorkStar™ 1400?
A. To recharge the batteries:
    1. Turn the WorkStar™ off.
    2. Plug the charger into a 110 VAC outlet – the charger LED turns green.
    3. Insert the charger mini plug into the WorkStar™ jack – the LED turns red.
    4. The WorkStar™ recharges in less than 2 hours – when charged, the LED turns green again.

Q. When should I charge the WorkStar™ 1400?
A. Recharge at any time. Full discharge is not necessary and the WorkStar™ cannot be over charged.

Q. Can I leave the WorkStar™ 1400 on charge indefinitely?
A. Yes, but it is not recommended. There is no advantage to leave it charging after the batteries are fully charged.

Q. Will the WorkStar™ 1400 run while plugged in?
A. Yes, but it must be turned off to complete the full charge cycle.

Q. After I charge my WorkStar™ 1400 for the first time, the light is bright for a minute or two, but goes dim right away. Why?
A. There is likely a defective battery that is covered by the warranty. Contact Customer Service.

Q. Sometimes my WorkStar™ 1400 won't turn on for several minutes after charging. Why is this?
A. NiMH batteries can get warm during the charge cycle. The battery pack has a thermal switch, which protects the unit from overheating. Imbalances in the battery states can cause some batteries to get warm enough at the end-of-charge to activate the switch and disconnect the battery pack. This does not affect the safety or performance of the WorkStar™, but the body will feel warm and the LED will not turn on until the thermal switch resets. This may take up to 20 minutes.

Usually this issue can be resolved by removing the cell-to-cell imbalances. To do this, open the red battery cover by removing the screw. Watch for the small washer (if equipped) on the screw between the red and yellow plastic parts. Remove the batteries and recharge them in an external NiMH battery charger. After all eight batteries have been recharged, reinstall them, and replace the battery cover and the small washer.

Q. My WorkStar™ 1400 won't turn on, or the light is intermittent.
A. If the light turns on only when plugged into the charger, then there is a problem with the batteries. First, make sure that the battery pack is properly charged (see above). Then, open the red battery cover by removing the screw. Watch for the small washer (if equipped) on the screw between the red and yellow plastic parts. Turn the light on and rotate each battery to make sure that they are making good contact. Also, check the brass battery spacers (if equipped) for corrosion. If any of the spacers are corroded, remove them, clean with fine emery cloth or mild abrasive, reinstall them, and replace the battery cover and the small washer. If the light won't turn on at all, then the electronics or LED are damaged.

Q. How many times can I recharge the WorkStar™ 1400 batteries before they need to be replaced?
A. The batteries may start to lose capacity after about 500 full charge/discharge cycles.

Q. Can I buy replacement batteries?
A. Yes, AA, nickel-metal hydride (Ni-MH) batteries are readily available in stores. The WorkStar™ 1400 uses eight AA, Ni-MH batteries. Open the red battery cover by removing the screw. Watch for the small washer (if equipped) on the screw between the red and yellow plastic parts. Remove the batteries. Check the brass battery spacers (if equipped) for corrosion. If any of the spacers are corroded, remove them, clean with fine emery cloth or mild abrasive. Reinstall the spacers when replacing the batteries. Replace the battery cover and the small washer. Replacement batteries, with a larger mAh number than the original batteries, will increase the run time.

Q. A 12 volt car charger is not provided. How do I charge my WorkStar™ 1400 when I'm on the road or camping?
A. All you need is an inexpensive DC-to-AC inverter that plugs into the 12 VDC cigarette lighter/auxiliary power jack in your car, truck, RV, or boat. A unit with an output of 75 watts, 110 VAC is sufficient to recharge a WorkStar™ 1200.

Q. Does the WorkStar™ 1400's 110 VAC charger work on 230 volts?
A. No, the charger only works on 110 volts and it has a standard "Type A", two prong plug. However, our European distributor, Safety-Lux, has developed a 230 VAC charger for the WorkStar™ 1400 for their customers. See the Retailers and Distributors page to contact Safety-Lux. Or you may supply your own 20 watt, 230 volt to 120 volt transformer.

Q. Will the LED break or wear out?
A. The LED (light emitting diode) is a solid state device that does not "burn out", however, LEDs do dim as they age. If left on continuously, this LED will start to dim after 10 years. The LED will not break in normal use, but it will stop working if immersed in fluids.

Q. How tough is the WorkStar™ 1400?
A. Very tough — the WorkStar™ 1400 will survive a six foot drop onto a concrete floor.

Q. Sometimes when using the magnets, my WorkStar™ 1400 slides down the metal surface. What can be done to stop it from sliding?
A. The powerful rare earth magnets on the WorkStar™ 1400 are sized to support the WorkStar™ 1400 when placed on typical metal surfaces found in cars and machinery. Rare earth magnets can easily facture and chip, so they are protected with a nickel coating. The nickel coating is very smooth and the WorkStar™ 1400's batteries are heavy. Some metal surfaces, like refrigerators, have a smooth plastic coating. The combination of the nickel coating and plastic coating does not provide enough friction to support the WorkStar™ 1400. Other metal surfaces, like some toolboxes, are not only slippery, but the steel is too thin to contain the magnetic field, so WorkStar™ 1400 slides down the surface. The solution is to increase the friction between the magnets and the surface. One way is to apply transparent tape to the magnets. Another is to place a piece of plastic wrap between the magnets and the surface.

Q. Is my WorkStar™ 1400 waterproof?
A. No, the WorkStar™ 1400 is water resistant, but it should not be immersed in liquids.

Q. Can my WorkStar™ 1400 be used in hazardous environments?
A. No, the WorkStar™ 1400 was not designed for hazardous environments.

Q. Can the tension on the moveable light head be adjusted?
A. Yes, you can adjust the amount of light head tilt tension by turning the hex head tilt tension adjustment screw.

customerservice@maxxeon.com

Tel:   (877) 621-0005
Fax:  (519) 620-2011

Customer Service
Maxxeon Inc.
Suite 1108
1025 Richmond Road,
Ottawa, ON
Canada    K2B 8G8